Returns & Exchanges
At General Pants Co., we want you to love your fit, so we offer a flexible 30-day return policy for both online and in-store purchases. Items must be in their original condition with all tags attached to be eligible for a full refund or exchange.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in their original packaging, ensuring all labels and hygiene stickers are intact to meet our resale standards.
Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing